Careers

Job Description:

Be responsible for all of the web content owned by the technical support department. Arrange, edit and organize the different content including FAQs, User-guides, customer portals, web forms and forums. Work with different translation services to manage the multi-lingual aspects of our products' GUI.

Knowledge and skills requirements:

• Native fluent English speaker - a must!
• Experience with documentation, archiving or as a webmaster.
• Spanish/French/German knowledge or knowledge in linguistics – advantage
• Technical writing skills - advantage
• Good writing and communication skills, orderly, responsible.
• B.A graduates/ Students

Scope

• Position is available immediately or after exam period
• 2 days a week during office hours from office

Job Description:

This position is responsible for installation, configuration, maintenance and monitoring of all production systems.
The systems administrator will support daily operations and help develop strategies to improve availability and utilization of Linux environments. Work closely with developers in supporting new features and services, software releases and troubleshoot problems. Monitoring servers for stability and taking both proactive and reactive measures to correct and prevent issues.

Knowledge and skills requirements:

• Deep Linux knowledge - must
• At least 3 years’ experience of managing High Availability production systems – must
• Experience in one of scripting languages like: Ruby or Python, Perl or Bash - must
• Experience with manage, maintain and troubleshoot applicative aspects of production server systems - must
• Experience with Cloud Computing and Virtualization solutions – advantage
• Experience with running web servers in a Production environment – advantage
• Experience with advanced configuration of monitoring systems – advantage
• Experience with network troubleshooting, server hardening, performance tuning, HA Clusters - advantage
• Experience with creation and implementing work procedures.
• Good interpersonal communication skills and written communication skills.
• Self-motivated, proactive, and able to work in a fast paced environment with rapid project cycles.

Education

• Bachelors Degree in CS/Engineering – advantage

Scope

• Position available immediately
• Full Time position
• Support 24x7x365 data center operations. - must

Job Description:

The Security Sales Engineer (SE) will work alongside the Regional Sales managers, as part of the Sales Team and oversee the sales support of Trusteer products, including Rapport, PinPoint, and mobile security. The SE is an integral part of the sales organization and assists the sales team with pre-sales technical knowledge and presentations. They work closely with sales managers, prospects and partners as a subject-matter expert to demonstrate how a proposed solution meets and exceeds customer requirements.

Key Responsibilities:

• Support sales team on prospect conference calls, Webex and onsite visits by providing product demonstrations expertly responding to technical questions, and explaining features in the context of solving customer’s business problems
• Lead technical response to RFPs and RFIs by writing clear responses to commonly asked questions and gathering answers from other internal Trusteer technical experts.
• Possess demonstrable skills in customer-centric selling and a proven track record using it to help drive revenue.
• Participate as a technical resource at trade shows and conferences.
• Ability to work independently with little guidance and as a vital member of a sales team.
• Work with the sales team to develop and execute key account development plans. 
• Support partner team by participating in technical calls and meetings with prospective partners evaluating Trusteer solutions
• Ensure successful on-site or over the phone product evaluations. 
• Plan, manage and execute customer product pilots.

Knowledge and skills requirements:

• 5+ years of experience in network security, development, pre-sales engineering, or real world use of database and/or web application solutions; preferably working in a start-up and vendor environment
• Possess a solid understanding of web applications, security, and internet environments
• Advanced knowledge of web threats, application security,
• Able to effectively present technical material to small and large groups
• Excellent time management, multi-tasking, and prioritization skills.
• Excellent written, oral communication and strong interpersonal, organizational and presentation skills.

Education:

• Bachelors Degree in computer science, or equivalent.

Scope:

• Available immediately; Full Time Position
• Position based in Tel Aviv, Israel.
• 50% travel. Ability to travel domestically and overseas

Job Description:

Development and maintenance of internal-facing tools such as build system, code analysis, runtime analysis and code generation tools

Knowledge and skills requirements:

• Languages: C++ or C (Must), thorough understanding of at least one dynamic language (e.g. Ruby, Python, Perl, JavaScript) (Must)
• Excellent knowledge of Ruby – advantage
• Knowledge in compiler architecture, compilation theory – advantage
• Passion for learning
• Self-motivation and

Scope

• Position available immediately
• Full Time position

Job Description:

Designing interoperability solutions and optimizing stability of desktop client software

Knowledge and skills requirements:

• Languages: C++ or C (Must), thorough understanding of at least one dynamic language (e.g. JavaScript) (Must)
• Good knowledge of Win32 architecture and internals – advantage
• Experience and excellent understanding of post-mortem debugging – advantage
• Experience and excellent understanding of multi-processing and multi-threading debugging – advantage
• Reverse engineering capabilities – advantage
• Good Assembly Language skills – advantage
• Intricate knowledge of architecture and internals of various browsers - advantage
• Passion for learning
• Passion for debugging and resolving software issues

Education

• Bachelors Degree in computer science, mathematics or equivalent.

Scope

• Position available immediately
• Full Time position

Job Description:

Development of low level components in Trusteer’s flagship product for the Win32 environment

Knowledge and skills requirements:

• Experience and excellent understanding of the Win32 API (Must)
• Knowledge of Win32 Internals (Must).
• Languages: C++ or C (Must), thorough understanding of at least one dynamic language (e.g. JavaScript) (Must)
• Good software design skills (Must)
• Knowledge of Win32 Kernel – advantage.
• Reverse engineering capabilities – advantage.
• Good Assembly Language skills – advantage.
• Intricate knowledge of architecture and internals of various browsers - advantage.
• Past working experience in a security related team or company - advantage.
• At least 3 years of relevant industry experience.
• Passion for learning.
• Passion for hands on development.
• Good writing and communication skills.

Education

• Bachelors Degree in computer science, mathematics or equivalent. - advantage

Scope

• Position available immediately
• Full Time position

Job Description:

Responsible for manual tests of Trusteer’s products

Knowledge and skills requirements:

• At least 2 years of relevant experience - must
• Excellent knowledge of Windows environment and Browsers - must
• Troubleshooting and logical analysis capabilities
• Internet Security knowledge / experience - an advantage
• Knowledge of MacOS environment - advantage
• Knowledge of Mobile environment - advantage
• Design and implementation of test methods and scenarios
• Deep knowledge of HTTP and relevant Web technologies - advantage
• Experience with Web debugging tools (Firebug, Proxy) - advantage

Scope of position

• Position is available immediately
• Full Time position

Job Description:

Application and Infrastructure development of Trusteer’s flagship product

Knowledge and skills requirements:

• Languages: Excellent understanding of C++ (Must)
• In-depth knowledge of at least one of the following platforms, including good grasp of OS
• Architecture: Win32, Mac OS X, Unix (Must)
• Excellent understanding of multithreaded development, network APIs (Must)
• In depth knowledge of the following languages: Objective-C, Java (Advantage)
• In-depth knowledge of one of the following platform: iPhone OS, Android (Advantage)
• Experience in reverse engineering - advantage.
• Past working experience in a security related team or company - advantage.
• At least 3 years of relevant industry experience.
• Passion for learning.
• Passion for hands on development.
• Good writing and communication skills.

Education

• Bachelors Degree in computer science, mathematics or equivalent.

Scope

• Position available immediately
• Full Time position

Job Description:

Learn everything about a #1 security product in its market and give technical support to the customers installing it. Troubleshoot problems in the security software world and help prevent financial fraud.
8-hour shifts, including night and weekend shifts. Suited for those who are motivated to enter the high-tech or software world even without technical background.

Knowledge and skills requirements:

• Native fluent English speakers - a must!
• Military experience in system/IT/any technical unit.
• Good technical approach.
• Problem-solving skills are required along with the ability to work independently.
• Good writing and communication skills, orderly, responsible.
• B.A graduates/ Students(second year only)

Scope

• Position available immediately
• Full/Part Time position (full- at least 4 shifts 24/7, part time- at least 3 shifts).

Job Description:

Develop Trusteer's backend server applications including the handling of large loads of real time data, as part of the company's security solution.

Knowledge and skills requirements:

• Experience in Ruby or Python or Perl
• Experience in developing server-side, DB-backed applications
• Linux experience
• Strong knowledge of browser technologies - JavaScript, HTML/XHTML, CSS
• Min of 5 years of relevant industry experience
• Past working experience in a security related team or company - an advantage
• Experience in developing AJAX enabled applications - an advantage
• Strong problem-solving skills are required along with the ability to work independently.
• Good writing and communication skills, orderly, responsible.

Education

• BSc in CS or similar an advantage

Scope

• Position is available immediately
• Full Time Position

Job Description:

The Customer services engineer is in charge of ensuring successful deployment and an excellent customer experience for Trusteer’s customers. The PS engineer will manage the customer deployment project with Trusteer’s customers, including the integration of Trusteer protections into the customer web site and the setup of Trusteer’s client-side software to the customer’s specific needs. The deployment engineer will work with Trusteer’s product management, engineering, sales, and consumer support teams to resolve any technical issues, to ensure successful deployment, and to provide input into the product planning process. He/she will also continue to support and work with customers after the completion of the deployment process to ensure ongoing customer satisfaction. Position is predominantly customer facing via emails/phone calls.

Knowledge and skills requirements:

• English – mother tongue level (Must)
• Flexible working hours (primarily service in the United States time zones)
• 3 years experience as a pre or post sales engineer, or as a tier 3 support engineer
• Strong understanding of web applications
• Information security background – an advantage
• Experience working with US customers –an advantage
• Scripting Experience
• Excellent Communication Skills
• Self learner, able to lead a project from beginning to end independently
• Great attention to detail
• Willingness to support customers in US time zones

Scope of position

• Available immediately
• Full Time Position

Job Description:

The Security Sales Engineer (SE) will work alongside the Regional Sales managers, as part of the Sales Team and oversee the sales support of Trusteer products, including Rapport, PinPoint, and mobile security. The SE is an integral part of the sales organization and assists the sales team with pre-sales technical knowledge and presentations. They work closely with sales managers, prospects and partners as a subject-matter expert to demonstrate how a proposed solution meets and exceeds customer requirements.

Key Responsibilities:

• Support sales team on prospect conference calls, Webex and onsite visits by providing product demonstrations expertly responding to technical questions, and explaining features in the context of solving customer’s business problems
• Lead technical response to RFPs and RFIs by writing clear responses to commonly asked questions and gathering answers from other internal Trusteer technical experts.
• Possess demonstrable skills in customer-centric selling and a proven track record using it to help drive revenue.
• Participate as a technical resource at trade shows and conferences.
• Ability to work independently with little guidance and as a vital member of a sales team.
• Work with the sales team to develop and execute key account development plans. 
• Support partner team by participating in technical calls and meetings with prospective partners evaluating Trusteer solutions
• Ensure successful on-site or over the phone product evaluations. 
• Plan, manage and execute customer product pilots.

Knowledge and skills requirements:

• 5+ years of experience in network security, development, pre-sales engineering, or real world use of database and/or web application solutions; preferably working in a start-up and vendor environment
• Possess a solid understanding of web applications, security, and internet environments
• Advanced knowledge of web threats, application security,
• Able to effectively present technical material to small and large groups
• Excellent time management, multi-tasking, and prioritization skills.
• Excellent written, oral communication and strong interpersonal, organizational and presentation skills.

Education:

• Bachelors Degree in computer science, or equivalent.

Scope:

• Available immediately; Full Time Position
• Position based in Boston, US.
• 50% travel. Ability to travel domestically and overseas

Job Description:

The Product Manager is responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, defining product functionality, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met.

Knowledge and skills requirements:

• Minimum of 3 years experience as a Product Manager
• Experience with web security products
• Understanding of software engineering methodologies
• Demonstrated success defining and launching successful products
• Excellent written and verbal communication skills; English at native tongue level a must
• Bachelor's degree (MBA preferred)
• Excellent teamwork skills
• Proven ability to influence cross-functional teams without formal authority
• Must be able to travel up to 10% of the time

Job Expectations

• Overall ownership of the product’s success in the market
• Identify customer requirements and prioritize them to maximize the product’s market success
• Define the product roadmap
• Support the sales teams in pre- and post-sales meetings
• Deliver detailed PRDs with prioritized features and corresponding justification
• Work closely with engineering to determine release contents and timelines
• Work with external third parties to assess partnerships and licensing opportunities
• Run pilot programs with early-stage products and samples
• Organize the product’s release packaging, including documentation, presentations, etc…
• Analyze consumer behavior and usage of the products
• Be an expert with respect to the competition and generate competitive analysis reports

Scope

• Available immediately; Full Time Position

Job Description:

Develop Trusteer's backend server applications including the handling of large loads of real time data, as part of the company's security solution.

Knowledge and skills requirements:

• Experience in Ruby or Python or Perl
• Experience in developing server-side, DB-backed applications
• Linux experience
• Strong knowledge of browser technologies - JavaScript, HTML/XHTML, CSS
• Min of 5 years of relevant industry experience
• Past working experience in a security related team or company - an advantage
• Experience in developing AJAX enabled applications - an advantage
• Strong problem-solving skills are required along with the ability to work independently.
• Good writing and communication skills, orderly, responsible.

Education

• BSc in CS or similar an advantage

Scope

• Position is available immediately
• Full Time Position

Job Description:

The senior account manager identifies, implements and monitors business critical projects that drive business growth and operational improvements in our growing customer base. You will be required to have strong project management skills, customer management as well as be able to work effectively both cross-functionally and across multiple cultures.
In particular you will need to be comfortable with working with variety of business and technical contacts at large sophisticated organizations such as financial institutions and Fortune 500.
You will be a pragmatic problem solver with proven success identifying sustainable solutions to problems that can be effectively implemented and maintained over time. As a self-motivated, driven and action-orientated individual there will be clear evidence of leadership and real impact in previous roles. We are looking for a self-starter that will support our rapidly growing customer base.

Knowledge and skills requirements:

• Strong written and oral communication skills
• Critical-thinking, research, and problem-solving skills a must
• Ability to prioritize tasks and work efficiently
• Energetic, mature, positive person who thrives on working independently
• Detail-oriented and exceptionally organized
• Quick learner who demonstrates initiative
• MBA in a related filed- plus
• Fluent in European language - plus
• Knowledge of online fraud - plus
• Customer service experience- plus

Responsibilities

• dentify, define, launch and monitor the success of business critical strategic, operational and organizational customer projects.
• Managing contract renewals.
• Working closely with the sales, marketing and product team to create, develop, and maintain customer relationships
• Identifying opportunities for upselling new services to existing clients.
• Providing input to Product Managment on new services/products/features.
• Prepare executive level project summary to share project priorities, status, findings and recommendations
• Manage our largest and strategic customer accounts in Europe and UK
• Customer visits as required (around 35% travel).

Job Description:

Develop server-side web applications as part of Trusteer’s security solution.

Knowledge and skills requirements:

• Very strong Ruby on Rails (or similar php/pyton framework)
• Experience in developing server-side, DB-backed applications
• Strong knowledge of JavaScript
• Strong HTML/XHTML, CSS
• Min of 5 years of relevant industry experience
• Management experience- an advantage
• Past working experience in a security related team or company - an advantage
• Experience in developing AJAX enabled applications - an advantage
• Strong problem-solving skills are required along with the ability to work independently
• Good writing and communication skills, orderly, responsible.

Education

• BSc in CS or similar an advantage

Scope

• Position is available immediately
• Full Time Position

Job Description:

• Analyze malware and other client side attacks (phishing, pharming,keylogging)
• Incorporate analysis results into the product
• Write analysis reports for internal and external consumption

Knowledge and skills requirements:

• Reverse engineering, experience with IDA and WinDbg
• Malware analysis
• Windows internals (Windows kernel an advantage)
• Browser architecture and internals (IE, FF) - an advantage
• Web protocols and standards (TCP/IP, HTTP, SSL, HTML, Javascript, DNS)
• Scripting experience
• Programming experience (C/C++)
• Very high level English (all written company communications are in English)

Education

• BSc in CS or similar an advantage

Scope

• Position is available immediately
• Full Time position
• Position is in the CTO group