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Installing Trusteer Rapport for Windows

If you receive an error 'Windows cannot verify digital signature' during computer startup - click here for instructions

Downloading and installing is very simple. A few mouse clicks and Rapport can be installed and running on your desktop in under 30 seconds. It is completely free and you do not need to register or submit any information. You can download Rapport directly from your bank's website, or by clicking on the link below:

 

Click here to download the latest Rapport version for Windows

 

Select your browser from the links below for instructions:

  1. After choosing to download Trusteer Rapport, Google Chrome will start the download, showing you the progress. Once it completes, double-click the file.
image of google chrome download
 
  1. A security warning will open, asking if you want to run the installation. Select "Run".
image of run rapport Windows dialogue box
 
  1. A dialog will appear asking you to allow any RapportSetup or RapportService programs. Click "OK".
  1. The Rapport setup window will appear. Tick the "I accept the terms in the license agreement" box to confirm that you have read and agree with the license agreement (you can view the license agreement by scrolling down within the window). Choose "Install" to start the installation process.
 
  1. The installation will start - it may take a few minutes. When the installation is complete, the next window will appear. Click "Finish".
 
 
You now have the latest Rapport version installed on your Windows machine!
 
  1. After choosing to download Rapport, a dialog will pop-up asking you to run or save the file. Select "Run" and Click "OK":
image of download or save rapport explorer dialogue box
 
  1. A security warning will then open, asking if you want to run the installation. Select "Run":
image of open rapport windows dialogue box
 
  1. A dialog will appear asking you to allow any RapportSetup or RapportService programs. Click "OK".
  1. The Rapport setup window will appear. Tick the "I accept the terms in the license agreement" box to confirm that you have read and agree with the license agreement (you can view the license agreement by scrolling down within the window). Choose "Install" to start the installation process.
 
  1. The installation will start - it may take a few minutes. When the installation is complete, the next window will appear. Click "Finish".
 
You now have the latest Rapport version installed on your Windows machine!
 
  1. After choosing to download Rapport, a dialog will pop up asking if you'd like to save the file. Select "Save File":
image of firefox save file dialogue box
 
  1. The firefox 'Downloads' window will open, showing you the download progress. Once it's complete, double-click the file.
image of rapportSetup in Firefox downloads window
 
  1. A security warning will open, asking if you want to run the installation. Select "Run":
image of run rapport Setup Windows dialogue box
 
  1. A dialog will now appear asking you to allow any RapportSetup or RapportService programs. Click "OK".
  1. The Rapport setup window will appear. Tick the "I accept the terms in the license agreement" box to confirm that you have read and agree with the license agreement (you can view the license agreement by scrolling down within the window). Choose "Install" to start the installation process.
 
  1. The installation will start - it may take a few minutes. When the installation is complete, the next window will appear. Click "Finish".
 
 
You now have the latest Rapport version installed on your Windows machine!
 

 

Click here to view these instructions as a video tutorial.